Upon receipt of your order, you will either be prompted to begin your download immediately or you will receive an e-mail from us which will contain your order as well as instructions to complete your download / activation.
If you have not received this email, do not worry, it means your order is being processed and will be delivered to you soon.
All orders chosen for digital delivery and paid using any one of the following options: net banking, debit card, credit card, wallet or any other pre - paid mechanism will be delivered by email to your registered email address.
If you are prompted to begin your download immediately, your completion of the download will constitute delivery to you of the item(s) you purchased.
If you receive an e-mail from us with your order item and instructions to complete your download, the receipt by you of the e-mail will constitute delivery by us to you of the item(s) you purchased. This applies to all bulk orders as well.
(In the case of bulk orders, or orders other wise split in parts, the receipt by you of the first e-mail / order items, will constitute delivery by us to you for your entire order.)
In case you are unable to download the item(s) you purchase or you do not receive an e-mail from us with instructions to complete your download, you must contact us within 48 hours from the date of your order.
Please note that we take account security very seriously; and you are requested to ensure that you feed in the correct details when ever you are placing a transaction with us.
Any discrepancy in provided information or any cause to believe that this might be an un-authorized charge will lead to an automatic hold, or manual hold, of your transaction(s).
We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and|or orders that use the same billing and|or shipping address.
Please note that CoD orders (*currently this service is not active) will be shipped within 2 business days.
If you do not contact us within 48 hours from the date of your order, the item(s) you purchased will be considered received, downloaded and delivered to you.